Mark Cook

Shout out to Michele Holt for doing a fix in Epicor that cleaned up some data, allowing for faster turnaround time on History1!

— Sarah Bennett

Mark Cook

Lonnie, I would like to shout out your exceptional care of our facilities. During the pandemic, you were relentless in keeping surfaces in the office clean. I’ve personally witnessed you not only address common surfaces like doorknobs and countertops but going above and beyond on things like door jambs. I’ve also seen this same diligence when it comes to groundskeeping. Thank you for all that you do to maintain an enjoyable environment at CSI!

- Anonymous

Mark Cook

Shout out to Brad Randolph for helping me when I was updating the pricing on Ampco Pumps. He even took the time for a brief Teams meeting so I could see where the adders were located.

- Diana Selway

Mark Cook

Shout out to Jane Golubchenko for getting a whole bunch of new functionality added to CSI Store. You really dug in and learned the logic behind some tricky technical challenges (like figuring out the quantity available for kits!) and worked the problems until they were done.

- Liz Braden

Mark Cook

Shout out to the hawk-eyed Jake Gadomski and Maris Goodwin for their attention to detail and desire to get things right – you’ve both noticed subtle issues in Epicor and helped me understand them so we can fix them.

- Liz Braden

Mark Cook

THANK YOU to Sarah Bennett for dialing in my E-10 Zero Gross Margin report!

- Maris Goodwin

Mark Cook

Shout out to James Drake who has helped Sarah Crews with SpecOps implementation and identifying potential issues with proposed solutions.

- Mark Sutliff

Mark Cook

I want to break the mold and give a special shoutout to our entire customer service team. The entire year has been absolutely crazy with more opportunities and business than we have ever seen. Throughout this season, customer service has stepped up and met the needs of so many customers while still being able to maintain a high level of service. Our sales teams and especially our customers are noticing! Each individual’s hard work is truly setting CSI apart from our competition.

- Matthew McColgin

Mark Cook

Everyone on the CSI team gets a resounding Shout-Out from me! Thank you for all your support!

- Ginny Mathis

Mark Cook

Shout Out to Christie Sharp for a truly brilliant customization idea! We’ve all been stumped for years trying to find a better way to ship installation material from a second site. Christie came up with a fairly simple change to an existing tool, and it works like a charm. Genius!

- Liz Braden

Mark Cook

A big Shout Out to Sarah Crews for her leadership on the SpecOps Project! It’s a huge, messy, knot of a problem that needed your dedication and hard work to solve!

- Liz Braden

Mark Cook

Shout out to Morgan Brown for your incredible ability to troubleshoot and solve complex eComm development needs! You truly earn that marketing “you did something great” award each day!

- Nick Mills

Mark Cook

Shout out to Morgan Brown for always answering my questions — I think I’ve probably hit 10,000 by now — and being someone for which I can bounce an idea off!

- Nick Mills

Mark Cook

Shout out to Chris Jennings for your graphic design and photography skills! You truly can make any vision happen!

- Nick Mills

Mark Cook

Shout out to Chris Jennings for all your work on the Christmas card — another memorable piece for our customers and the CSI brand!

- Nick Mills

Mark Cook

Shout out to Kristy Loper for making the Marketing team so fun! Your bubbly personality, candy bowls, and surprise coffee runs keep our creative energies flowing!

- Nick Mills

Mark Cook

Shout out to Melissa Pitfield for your continued strong leadership of the Marketing department! You continue to empower us on the team towards excellence and worthwhile work!

- Nick Mills

Mark Cook

Shout out to Jodell for the encouragement while training for my half marathon. Having someone excited and cheering me on throughout the training made hitting the goal that much easier to attain!

- Nick Mills

Mark Cook

Shout Out to Customer Service for a successful fiscal year so far!!! Great Job!!

- Melinda Mitchell

Mark Cook

Corey Vance: Thank you for always role-playing with me and sharing valuable information about how to nurture conversations.

- David Rodriguez

Mark Cook

Jane Golubchenko: Always scaring me and surprising me from the back of my desk. Thank you for that. Appreciate that you have time to spend time in our corner.

- David Rodriguez

Mark Cook

Lance: No matter how busy he looks, he always has time for coaching and teaching. TODO BIEN AMIGO 😊

- David Rodriguez

Mark Cook

Shout out to Jen Stone for being a quick study on the front desk phones. Glad to have you on the CSI phone team!

- Michele Holt

Mark Cook

Shout out to the Spec Ops Team – Sarah C, Liz, Elaine, Stephen and James - for all of your work to make this project happen.

- Michele Holt

Mark Cook

Shout out to EVERYONE for your contribution to November 2021 Revenue - 2nd highest revenue month ever at $12.7M!!!

- Michele Holt

Mark Cook

Shout out to Jay and Amy for all they did to get CSI employees through open enrollment. No health insurance increase ROCKS!

- Michele Holt

Mark Cook

Shout out to Marketing for the Thanksgiving video – loved it!!

- Michele Holt

Mark Cook

Shout out to the Shop for all of the OT they have been putting in to get projects completed.

- Michele Holt

Mark Cook

Shout out to JMC paying out IFO early!!

- Michele Holt

Mark Cook

Shout out to the Events Committee for the fun Friday dress-up ideas for Christmas!

- Michele Holt

Mark Cook

Shout out to the Phone Team for providing coverage until we got Jen hired!

- Michele Holt

Mark Cook

Sarah Bennett – thank you for quickly developing a flexible gross-margin visual in PowerBI that will greatly improve the process for managing CSI’s pricing on manufactured parts!

- James Drake

Mark Cook

Kelly Enloe and Team – thank you for quickly scheduling the lift to help rescue pumps on a broken pallet in the warehouse!

- James Drake

Mark Cook

Jeff, Brad, Nathan, & Daniel – thank you for always trying to match customers’ needs with non-moving pump inventory!

- James Drake

Mark Cook

Michael David – thank you for proactively evaluating pump cart pricing this fall and to Luann Umlauf – for getting the updates completed!

- James Drake

Mark Cook

Angel Dodd and Ilana Goldberg – thank you for great teamwork in making sure the Alfa price update in October went smoothly!

- James Drake

Mark Cook

Jeremy Collings – thank you for your work on data management with prices and categories, and your willingness to learn and grow and improve our processes!

- James Drake

Mark Cook

Elaine Roggow – thank you for keeping the manufactured jobs and pumps process organized, asking many great questions, and your willingness to help!

- James Drake

Mark Cook

IT Team – great job on a seamless upgrade!

- James Drake

Mark Cook

Adam Smith and Josh Street – great job in the pump and valve assembly area and your willingness to always help or find a way!

- James Drake

Mark Cook

Warehouse Teams all sites – thank you for hard work keeping the inbound and outbound going!

- James Drake

Mark Cook

Rita Lodwick – thank you for all you do!

- James Drake

Mark Cook

Marketing Team – Melissa Pitfield, Morgan Brown, Chris Jennings, Nick Mills, Kristy Loper – thank you for the great store on CSI jackets, the professional look you always give us, and the fresh perspective and fun ideas!

- James Drake

Mark Cook

Shout-out to Ryan Burton and Mark O’Connor for being great co-workers and teachers/trainers!

- Tim Shepard

Mark Cook

Shout-out to Aaron Ipock and team for helping take care of the customers by working hard at making sure the shop has what they need to complete jobs and get orders out on time.

- Tim Shepard

Mark Cook

Shout-out to the Shop for all the hours, hard work and dedication!

- Tim Shepard

Mark Cook

Shout-out to Coordination for all of their hard work!

- Tim Shepard

Mark Cook

Shout-out to Ryan Russell for being an awesome boss!

- Tim Shepard

Mark Cook

Shout-out to Eric Bruning for always smiling and always being willing to swing in and help!

- Tim Shepard

Mark Cook

Shout-out to all the Customer Service Team for all their hard work taking care of our customers!

- Tim Shepard

Mark Cook

Shout out to Eric Bruning! He climbed in and saved the day with a slippery project.

- Ryan Burton

Mark Cook

Shout out to Brian Chastain who is not only technically savvy but shows a tremendous ability to effectively communicate with our customers and internal team.

- Kyle Thompson

Mark Cook

Natalee Kauffman - Thanks for investing in me.

- Corey Vance

Mark Cook

Mark Cook – Thanks for sending me applications that help me learn.

- Corey Vance

Mark Cook

Abbie – You are the Salesforce Queen thank you!

- Corey Vance

Mark Cook

Kristy – Thank you for your continued dedication to the candy bowl.

- Corey Vance

Mark Cook

Michael David – Your lessons are invaluable.

- Corey Vance

Mark Cook

Lance Strenfel – Thanks for the challenges.

- Corey Vance

Mark Cook

Customer Service – thank you for helping me learn your world.

- Corey Vance

Mark Cook

Marketing – for always trying to create solutions to fit our customer needs.

- Corey Vance

Mark Cook

Eric Gore – Thanks for sharing your knowledge.

- Corey Vance

Mark Cook

Connor Menown - Thanks for pushing all of us to make more dials.

- Corey Vance

Mark Cook

A shout out to Nathan Cummings for completing his engineering journey while maintaining a job and a family. His dedication to the work and to CSI is awesome!

- Michael David

Mark Cook

A shout out to Brad Randolph for consistently finding a way to grow his own brand here at CSI. Brad always strives to understand things and find a way to apply new learning to his current role here.

- Michael David

Mark Cook

A shout out to Daniel Guzman for pushing himself to learn. Daniel has maintained a positive attitude and his ability to handle customers is excellent!

- Michael David

Mark Cook

A shout out to Michael Louck, Lance Strenfel, and Seth Luttrell for being the very best Sub Captains a guy could ask for!

- Michael David

Mark Cook

A shout out to Adam Smith, Josh Street, and Rickey Salkil for coming together as a team and bonding over pumps. We were in less than an ideal position out in the pump shop and these three have formed a great team. We will ultimately be more capable than we once were.

- Michael David

Mark Cook

A shout out to James Drake for being an absolute boss when it comes to supply chain management in the world of pumps! James keeps this giant machine running with his knowledge and manipulation of forecasting and ordering. James is the real MVP!

- Michael David

Mark Cook

A shout out to Rita Lodwick for always having a positive attitude and a cheerful demeanor. She has a way of bringing calmness and positivity to a chaotic world. (Rita also brings in awesome snacks!)

- Michael David

Mark Cook

A shout out to Melinda Mitchell for the love and compassion she shows each and every member of the Customer Service team. Melinda takes the time and the effort to invest in each and every soul she looks after. Melinda embodies what a great manager feels like.

- Michael David

Mark Cook

A shout out to Joe Reynolds for making leading and mentoring part of his daily behavior. Joe has a way of sharing his thought process with me in a way that allows me to see a whole new perspective.

- Michael David

Mark Cook

A shout out to Mark Cook for having a vision and then having the wisdom to put capable people in a position to be successful and deliver that vision.

- Michael David

Mark Cook

Shout out to Sarah, Liz, Elaine, Stephen, Mark S, Michele, Ryan R, Melinda, and their teams for the many hours invested resulting in a successful launch of SPEC OPS! Nice work!

- Joe Reynolds

Mark Cook

Shout out to the IT team for the weeks of planning and successful replacement of CSI’s core switch hardware. Per David “core switches are the HEART of our entire system”

- Joe Reynolds

Mark Cook

I want to extend my appreciation to Lisa Brady and her masterful command of the store. She sat through one training and has been killin’ it ever since!

- Jane Golubchenko

Mark Cook

I would like to give a big shout-out to James Drake for helping extract all the data for the conversion from Silkroad to Clear Company!

- David Drake

Mark Cook

I would like to give a big shout-out to The Mod Squad: Carl Nordblad, Mike Woods, and Harrison Rosen for their great work on the changeover from Basic Authentication to Modern Authentication for Email.

— David Drake

Mark Cook

I would like to give a big shout-out for the teamwork on the Dec. 4 Core Switch Replacement at the CSI Data Center!

- David Drake

Mark Cook

Marketing Team - thank you for being such a fun and inspiring team!

- Melissa Pitfield